Moving FAQs
Frequently Asked Questions From Our Customers
How far in advance should I book movers?
For short local moves, some movers allow clothes to remain in drawers if the furniture isn’t too heavy. For safety and protection, it’s often better to pack clothing separately.
Will movers disassemble and reassemble my furniture?
Most full-service movers will disassemble large furniture like beds and tables and reassemble them at your new home. Always confirm this service before booking.
Can I leave clothes in drawers when moving?
For short local moves, some movers allow clothes to remain in drawers if the furniture isn’t too heavy. For safety and protection, it’s often better to pack clothing separately.
What items will movers not move?
Items we cannot move include flammable materials, hazardous chemicals, weapons, live plants, or perishable food. This is just a general list, as there may be other unique items that we are unable to move.
How long does a local move usually take?
Most local moves typically take anywhere from 3 to 8 hours, depending on the home’s size, distance, and how much packing is required. If you are wanting to save money on a hourly rated job, it helps to have your items ready for the movers so that they can just grab and go.
Is my move insured or protected if something gets damaged?
By law, interstate movers must offer basic liability coverage (0.60 cents per pound). For full coverage, you can purchase third-party insurance for Full Value Protection, which covers the actual replacement cost of the lost or damaged items.
What’s the difference between a moving broker and an actual moving company?
A moving broker doesn’t perform moves. All they do is sell your job to another carrier. This can lead to hidden fees or poor service. Always confirm that you’re dealing with a licensed moving company, like Mitchell Moving Knoxville, not a broker.
What’s the best way to avoid moving scams?
To protect yourself:
Check the mover’s USDOT number and license status.
Read verified reviews from multiple sources.
Avoid vague contracts.
Do you do long distance moves?
Yes, we go all over the greater 48 states of the United States. For interstate moving, we prefer to do an in-home quote so we know exactly what your move is going to consist of in order for us to give you the best pricing possible.
What is the difference between local and long-distance moving services?
Local moving services typically cover short-distances within the state and are charged hourly. Long-distance moving involves going across state lines and can take multiple days.